![]() Housekeeping is provided daily.Įxtra-person charges may apply and vary depending on property policy Additionally, rooms include complimentary bottled water and coffee/tea makers. Business-friendly amenities include desks and complimentary newspapers, as well as phones free local calls are provided (restrictions may apply). Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathtubs, designer toiletries, and hair dryers. 42-inch LCD televisions come with premium satellite channels. Select Comfort beds feature premium bedding. Hilton Mexico City Airport offers 129 accommodations with MP3 docking stations and laptop-compatible safes. This 4.5-star Mexico City hotel is smoke free. ![]() A roundtrip airport shuttle is free (available 24 hours). Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the luxury Hilton Mexico City Airport. A business center and a meeting room are available. Public spaces have free WiFi and wired Internet. A free manager's reception is offered daily. Again, I'm sorry for the bad experience, your opinion is very important so we can focus on providing a better service to our guests.Please, do not hesitate to contact us if you need any assistance.We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance ManagerĪlong with a restaurant, there's a snack bar/deli on site. Dear Ronald,Thank you for being our guest, and for taking some of your time to share your feedback about your recent stay in our hotel.I am sincerely sorry to hear that your experience was not the ideal due to the inconveniences with the airport elevators and signage to locate us, and for the mistake that we made giving you a room that was not ready yet.Please accept my apologies for our mistake, I am sharing your comments with our team, in order to avoid this occurs in the future.Unfortunately, we are not allowed to add signage in the airport, however, we are making sure that our guests receive the correct information prior to their arrival, we sent a pre-arrival message with the map and instructions to find us inside the airport. ![]()
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